Last updated: 9 September 2026
Contact us about orders, payments, delivery, products, returns, refunds, or membership cancellation.
Direct email: help@buycott.kr
Member support: My Page → Inquiries
Hours: Monday–Friday, 10:00–18:00 Hong Kong Time, excluding public holidays
Response target: within 2 business days
For order questions, include your order number and account email. For damaged goods, include photos and the delivery date. Never email a full card number or CVC.
Store/operator: Buycott
Location: Hong Kong SAR
Privacy contact: Buycott Privacy Team, help@buycott.kr